Launching a website can be an exciting and nerve-wracking experience. After all, you’ve invested time, energy, and resources into building a platform that represents your brand or organization. However, if you don’t approach public relations (PR) for your website launch properly, you risk the chance of not reaching your target audience and potential customers. In this article, we’ll explore how to approach public relations for a website launch, with real-life examples from successful brands.
Identify your target audience
Before you begin any PR efforts, it’s important to identify your target audience. Who are you trying to reach? What are their interests? What are their pain points? Understanding your audience will help you tailor your messaging and approach to resonate with them.
For example, when Casper, a mattress company, launched their website, they targeted millennials who were interested in convenience, affordability, and simplicity. By identifying their target audience, Casper was able to create messaging that spoke directly to their needs and wants.
Create a compelling story
To generate interest and media coverage, you need to create a compelling story around your website launch. This could be a unique feature of your website, the problem it solves, or the impact it could have on your target audience. Your story needs to be interesting and relevant to your target audience, so they are motivated to visit your website.
For example, when Airbnb launched its website, the company created a story around the concept of “living like a local.” They emphasized the opportunity for travelers to experience a city from a local’s perspective, rather than just visiting tourist spots. This messaging resonated with their target audience and helped generate buzz around the launch.
Develop a media list
To effectively reach your target audience, you need to identify the media outlets that are most relevant to them. Develop a list of media outlets, journalists, and influencers who cover topics related to your website. When creating your media list, consider the type of content the outlet typically publishes, the audience it reaches, and the tone of its coverage.
For example, when Slack, a communication platform for teams, launched its website, the company created a media list that included technology and business outlets, as well as specific journalists who covered those topics. They also targeted influencers in the tech and startup communities who could help spread the word about the launch.
Craft your pitch
Once you have your media list, it’s time to craft your pitch. Your pitch should be concise, informative, and relevant to the journalist or influencer you’re reaching out to. Your pitch should also include your compelling story and why it matters to their audience.
For example, when the skincare brand, Glossier, launched its website, the company crafted a pitch that emphasized the brand’s mission to celebrate real beauty and challenge traditional beauty standards. They also included product details and photos to give journalists a better idea of what the brand was all about.
Follow up
After you’ve sent your pitch, follow up with the journalists or influencers you’ve reached out to. A polite follow-up email or phone call can make a big difference in getting your story noticed. Be respectful of their time, but don’t be afraid to follow up if you don’t hear back.
For example, when the meal delivery service, Blue Apron, launched its website, the company followed up with journalists who had expressed interest in covering the launch. They provided additional information and answered any questions the journalists had, which helped generate more coverage.
Leverage social media
Social media can be a powerful tool for generating buzz around your website launch. Use your social media channels to promote your website, share your story, and engage with your target audience. Consider creating social media ads or influencer partnerships to expand your reach.
For example, when Warby Parker, an online eyewear retailer, launched its website, the company used social media to generate buzz around the launch. They created a Facebook event, which invited followers to join the “Home Try-On” program, where customers could order five pairs of glasses to try on at home for free. This helped spread the word about the brand and encouraged potential customers to engage with the website.
Host a launch event
Hosting a launch event can be a great way to generate media coverage and engage with your target audience. Your event should reflect your brand’s personality and be memorable for attendees. Consider inviting journalists, influencers, and members of your target audience to attend.
For example, when Tesla launched its website, the company hosted an event where they unveiled the Roadster, their electric sports car. The event was live-streamed on their website and generated buzz among Tesla’s target audience of tech enthusiasts and early adopters.
Monitor and measure
Once your website launch PR efforts are underway, it’s important to monitor and measure their effectiveness. Use tools like Google Analytics to track website traffic and engagement. Monitor social media channels for mentions and engagement. And track media coverage to see where your messaging is resonating.
For example, when Toms, a shoe company, launched its website, the company used Google Analytics to track website traffic and engagement. They also monitored social media channels for mentions and engagement, and tracked media coverage to see where their messaging was resonating. This helped the company refine their messaging and approach for future PR efforts.
In conclusion, launching a website can be an exciting time, but it’s important to approach public relations properly to ensure your message is heard by your target audience. By identifying your target audience, creating a compelling story, developing a media list, crafting your pitch, following up, leveraging social media, hosting a launch event, and monitoring and measuring your efforts, you can increase your chances of a successful website launch. Use these real-life examples from successful brands to guide your approach and achieve your goals.